Lifetime of Business Policy
Last updated: November 10, 2025
Internet software and services disappear all the time because of whimsy (“changing priorities”), acquisition, financial failure, or worse. It’s become a risky venture to place your trust and data in services that could disappear at any moment, for any reason, and with no guarantee that your data will be safe, preserved, or even portable.
We want more for our customers.
It’s a promise to our customers
We’re dedicated to supporting our products forever (or until the last customer turns off the lights). We stand against the tide of ephemeral software and services that are frustratingly common on the Internet. NatureJournal.eco is built to last.
Here’s what that means:
- We will be offering a desktop application that synchronizes (downloads all data) with your nature journal on the web. In the event that our company should no longer be able to support the online web application, you will have the desktop application and your data to use, forever.
- In the event that NatureJournal.eco enters a legacy phase you’ll be able to keep using it indefinitely, assuming you continue to abide by our terms of service and keep your subscription active. We work hard to keep supporting existing features unless it becomes technically impossible to do so for reasons out of our control.
- Your data is safe. Regardless of status, all of our products receive the same rigorous care when it comes to security and privacy. While we may not add new features to legacy products we’ll continue to apply the latest security updates; maintain the infrastructure that keeps them safe, fast and secure; and continue to offer customer support.
- In the unforeseen and unanticipated event that the company or one of our products is acquired by another company or spun-off into a separate company, we’ll do everything in our power to make sure the product and this promise live on.
Changes and questions
Kinecology may update this policy once in a blue moon. We will notify customers about significant changes by emailing the account owner or by placing a prominent notice on our site.
Questions about this policy? Get in touch and we’ll be happy to answer them!